Reputation Management and Recovery

Organisations operate in a complex and globally connected ecosystem. In it, information is difficult to control, perceptions develop easily and issues spread quickly.
Volatile market forces and external disruptions make reputation management crucial for organisations that want to operate effectively and remain competitive. Whether you want to reposition your company, establish it as a market leader or attract or retain talent, our multi-stakeholder campaigns build trust, improve positioning and spur stakeholders into action.
We help organisations define and spread their corporate story and promote their brand when it is threatened by internal or external influences.

 

How we help

Building and maintaining a reputation requires addressing urgent and critical issues while staying focused on the broader business strategy.
Any attempt to position a company must take into account the needs of regulators, shareholders, employees, customers and peer companies. At the same time, an authentic and credible story must be told that gives stakeholders a reason to continue to believe in the company.

We help our clients to:

  • Identify, map and engage stakeholders
  • Strategy for messaging and organisational positioning
  • Strategy for ESG communications
  • Executive communication and thought leadership
  • Reputation research and insights
  • Media relations and monitoring
  • Media training and presentation coaching